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eCASES – Enterprise Child Support Enforcement Suite

eCASES™ is a browser-based modular enterprise suite of Child Support Enforcement Tools in a scalable software package. It is a highly-configurable and flexible system designed to be deployed with only the features and functions your organization needs.

  • Case Management – Proactive case management utilizes automated events and user alerts.
  • Collections and Distribution – Receipting of payments with complete audit trails.
  • Document Generation – Flexible document creation service; incorporates document generation in multiple formats.

Parent Locate

States looking to find obligors utilize Parent Locate to search data from state systems such as Wages, Claims, Department of Motor Vehicles (DMV), Food Stamps Benefits, and New Hire Registry. States have the ability to perform online searches by SSN, by name, date of birth, sex, and race. With over 400 million records in the database available for search, the Parent Locate tool is a very valuable asset.

We conduct a quarterly data match for the names of parents delinquent in their child support obligations with their financial accounts. Our company is the only large-scale provider of FIDM services, leading 33 states nationwide, and we are a leader of an 18-state FIDM Alliance.

CSE Document Imaging and Control

Developed to handle the massive volumes of case documents generated by the State of California legal, financial management, and tracking processes, iDocStore imaging and archiving system automatically captures, dynamically indexes, and archives documents and other media – all without changing your existing applications or operating environment. With iDocStore, images retain the exact content and 'look and feel' of the originals.

Tribal IV-D

Our knowledge with Title IV-D programs helps Tribes and Tribal Consortia to join the CSE community and provide services to families in need. We can facilitate the initial pre-application research and analysis steps needed to get ready to make a Start-Up Application, aid in the application writing process, assist in the assessment of Tribal readiness to meet IV-D requirements, and we can help manage during the Start-Up period.

For more information about eCASES or other child support enforcement solutions, click here.




Informatix is a premier provider of child support case and financial management technology. With over 25 years of experience supporting Child Support Enforcement agencies, we have earned a reputation for our expertise – expertise that translates into unparalleled customer service, application development, and system maintenance.