eCASES™ – Enterprise Child Support Enforcement Suite
Informatix introduces eCASES™, a browser-based modular enterprise suite of Child Support Enforcement Tools in a scalable software package. eCASES™ is a highly-configurable flexible system designed to be deployed with only features and functions your organization needs. eCASES™ – a CSE tool designed by CSE professionals for CSE professionals.
Case Management
Proactive case management utilizes automated events and user alerts. Best practice work flows ensure timely and accurate case management.
Collections and Distribution
Receipting of payments with complete audit trails, follows GAAP; batch or real-time distribution of payments to specific obligations.
Document Generation
Flexible document creation service; incorporates document generation in multiple formats including MS Word, Adobe, etc.
Platform Independent
eCASES™ is platform independent utilizing Java & JavaEE.
Scalable Architecture
eCASES™ is highly scalable meeting your needs, regardless of the size of your user base or case load.
Interoperability
eCASES™ can be integrated or interfaced with existing systems. Legacy non-relational databases such as IDMS, Adabas, etc. can be accessed using middleware.
Flexible Security
eCASES™ provides robust standalone security or can be integrated with existing security systems using pluggable authorization.
Database Independent
eCASES™ operates with relational database management systems: Oracle, DB2, MS SQL Server.
Multi-tiered
eCASES™ modular design provides tier independence from software, hardware, platform and technology changes. The web-enabled application provides flexible deployment options and efficient scaling.
High Availability
eCASES™ system redundancy, failsafe transactions, consistent throughput and failover processes.
For more information, click to download our eCASES™ brochure.
A Springboard for Innovation
Informatix' deep involvement in the child support enforcement community has uniquely positioned us to develop innovative applications that are used within the child support arena – and beyond. For example:
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Informatix developed the Customer Online Storage and Retrieval System (COSTARS®) – an end-to-end electronic document management system that images, indexes, and archives documents – in response to the need to store and share massive volumes of documents. Users quickly adopted COSTARS® and praised its ability to simplify document storage and sharing.
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Another application, the CASES Payment Website (CPW), provides 24 x 7 child support payment and enforcement information to agencies and parents. CPW enables child support agencies to serve more clients and provide faster service – leveraging limited resources. Parents like the ease of getting accurate, current payment information and answers to their most common child support questions.